HP StorageWorks XP Remote Web Console Software User Manual

Page 80

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Table 15 Troubleshooting for XP Thin Provisioning (continued)

Causes and Solutions

Problems

Causes:

•

1024 pool-VOLs are already defined in the pool.

•

There is no available free LDEV to add to the pool.

•

Something in the storage system is blocked.

Solutions:

•

Add free LDEVs to another pool. See

“Viewing Pool

Information” (page 58)

.

•

Confirm that the pool-VOL meets the pool requirements. See

“Volume and Pool Requirements” (page 26)

.

•

Ask HP technical support to solve the problem.

Cannot add pool-VOLs.

Causes:

•

The pool usage level is 100%. Also the maximum of V-VOLs
is currently associated with the pool.

•

Something in the storage system is blocked.

Solutions:

•

Add some pool-VOLs to increase the available capacity of
the pool. See

“Viewing Pool Information” (page 58)

.

•

Ask HP technical support to solve the problem.

Cannot assign a V-VOL to a pool.

Cause:

•

A failure occurred in two or more hard disk drives.

Solution:

•

Ask HP technical support to solve the problem.

A pool-VOL is blocked.

Cause:

•

The breaker has been turned off and the shared memory has
been lost, and then the system has been started.

Solution:

•

Ask HP technical support to solve the problem.

A pool is blocked.

Causes:

•

Processing takes time, because something in the storage
system is blocked.

•

The pool-VOL is blocked.

•

Although you increased the V-VOL capacity, it has been
reduced back to the previous V-VOL capacity.

Solutions:

•

After waiting awhile, select Refresh or Refresh All from the
File menu at the top left of the Remote Web Console window,
and then check the pool status.

•

If you increased the V-VOL capacity and it has been reduced
back to the previous V-VOL capacity, follow the instructions
in

“Increasing V-VOL Capacity” (page 67)

to make sure that

the capacity is increased, and then restore the pool.

•

Ask HP technical support to solve the problem.

A pool cannot be restored.

80

Troubleshooting

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