Troubleshooting when using xp raid manager – HP StorageWorks XP Remote Web Console Software User Manual
Page 84
2.
Change the mode of Remote Web Console to Modify.
For information about how to change the mode, see the HP StorageWorks XP24000/XP20000
Remote Web Console User Guide.
3.
Display the Pool window.
4.
Select the SIM Complete Request check box in the Pool window.
5.
Click Apply. A confirmation message is displayed, asking if it is OK to apply the setting to
the storage system.
6.
Click OK.
The confirmation message closes and the SIM complete process begins. It takes time if there
are many SIMs to be completed.
If you complete a SIM, the status of the SIM changes to completed. After the problem that caused
the SIM is solved, complete the SIM and change its status to completed. If you complete the SIM
before the underlying problem is solved, the SIM may occur again.
After correcting the causes of SIMs 620XXX and 621XXX, you will need to complete the SIMs. If
you do not complete the SIMs, no new SIMs will occur ( even if the usage level increases and
again exceeds the threshold).
SIMs 620XXX, 621XXX, and 625000 are automatically completed if you increase pool capacity
by adding pool-VOLs because the condition that caused the SIM is removed.
You can check whether SIMs complete successfully in the Remote Web Console window. For
details, see the HP StorageWorks XP24000/XP20000 Remote Web Console User Guide.
Troubleshooting when using XP RAID Manager
If an error has occurs when increasing V-VOL capacity using XP RAID Manager, you may be able
to identify the cause of the error by referring to the log displayed in the XP RAID Manager window
or XP RAID Manager operation log file. The log file is stored in the following directory by default:
/HORCM/log*/curlog/horcmlog_HOST/horcm.log
Where:
•
* is the instance number.
•
HOST is the host name.
To identify the error code using the log file, use the following the procedure:
1.
Open the XP RAID Manager log file and find the error code.
Example:
09:06:18-82a22-10228- SSB = 0xb96b,af2a
Error codes appear on the right of the equal symbol (=). SSB1 appears on the left of the
comma (,), and SSB2 appears on the right of the comma (,).
2.
See
to find the meaning of the error code.
For details about the error codes that are not described in
, contact HP
technical support (see
“Calling HP Technical Support” (page 86)
).
To identify the error code using the log displayed on the XP RAID Manager window, follow the
procedure below.
1.
Find the error code from the logs displayed on the XP RAID Manager window.
Example:
It was rejected due to SKEY=0x05,ASC=0x20,SSB=0xB9E1,0xB901 on
Serial#(64015)
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Troubleshooting