Calling hp technical support – HP StorageWorks XP Remote Web Console Software User Manual

Page 86

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Table 16 Error Code and Error Contents When Operating XP RAID Manager (continued)

Solution

Error Contents

Error Code (SSB2)

Error Code (SSB1)

When increasing capacity,
make sure that the ratio of free
space in the pool to free space
in the V-VOL is not below the
V-VOL threshold. For details,
see the conditions for
increasing the V-VOL capacity
in

“Increasing V-VOL Capacity”

(page 67)

.

Because the ratio of the free
space capacity of the pool to
the free space capacity of the
V-VOL was less than the
V-VOL threshold, the
operation was rejected.

0xaf2d

0xb96b

Wait until formatting of the
specified volume is finished, or
see

“Using XP Thin Provisioning

with Other Products” (page 18)

and confirm whether the V-VOL
is used with the application
that the V-VOL capacity cannot
be increased.

Because the specified V-VOL
was used by another
application or was being
formatted, the operation was
rejected.

0xaf2e

0xb96b

Re-execute the operation after
the microcode is replaced.

Because the V-VOL capacity
was increased when the
microcode was replaced, the
operation was rejected.

0xaf2f

0xb96b

Calling HP Technical Support

If you need to call HP technical support, make sure to provide as much information about the
problem as possible, including:

The circumstances surrounding the error or failure

The exact content of any error messages displayed on the host systems

The exact content of any error messages displayed by Remote Web Console

The Remote Web Console configuration information (use the FD Dump Tool)

The service information messages (SIMs), including reference codes and severity levels,
displayed by Remote Web Console

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

86

Troubleshooting

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