HP LaserJet 9000 Printer series User Manual

Page 125

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7 Problem solving

125

Understanding product messages

NON-HP CARTRIDGE
DETECTED

The product has detected that the cartridge is not a genuine HP car tridge, and the message is
displayed for approximately 30 seconds before the product is returned to the

READY

state. If you

think you purchased an HP print car tridge, call the HP fraud hotline (1-877-219-3183, toll-free
in North America). Any product repair required as a result of using a non-HP print car tridge is
not covered under the product warranty.

PERFORM PRINTER
MAINTENANCE

The product has passed its prescribed printed page threshold between maintenance
procedures.

To ensure optimum print quality, the product prompts you to perform routine maintenance every
350,000 pages. To order a Printer Maintenance Kit, see the introduce guide on the product CD,
or go to

www.hp.com/suppor t/lj9000

.

RAM DISK DEVICE
FAILURE

alternates with

Ready

The RAM disk had a critical failure and can no longer be used.

Turn the product off, and then turn the product on to clear the message.

RAM DISK FILE
OPERATION FAILED

alternates with

Ready

The requested operation could not be performed. You might have attempted an illegal operation,
such as trying to download a file to a non-existent directory.

RAM DISK FILE
SYSTEM IS FULL

alternates with

Ready

Delete files and then try again, or turn the product off, and then turn the product on to delete all
files on the device. (Delete files using HP LaserJet Resource Manager or another software
utility. See the software help for more information.)

If the message persists, increase the size of the RAM disk. Change the RAM disk size from the
Configuration
menu in the control panel (See

“System setup submenu” on page 205

).

Message

Explanation or recommended action

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