HP LaserJet 9000 Printer series - Manual (Page 161)

7 Problem solving 161
Correcting output quality problems
Printing stops in the middle of the
job. z Check the control panel display for an error message.
z If you are on a network, make sure the computer is correctly configured and that
there is not a network problem (see your system administrator).
z Check the line voltage to make sure that it is steady and within product
specifications. (See the introduce guide on the product CD, or go to
www.hp.com/support/lj9000 .) Turn the product off and then back on.
z Check the time-out setting in your network application. You might need to increase
it.
z If you are trying to copy a file to the product from the DOS prompt, use the copy
command
COPY [filename] LPTn /B printer port, such as LPT1 (where n is
the port number).
Note
To output the page, you might have to send a form feed command from the computer.
PS print job will not print. Check the configuration in the PostScript tab of Windows. Check that Protocol is set
to AppleTalk and that Binary Data is not selected.
Software is selecting the wrong
port. Check your operating system port settings to be sure the print job is being sent to the
correct por t (for example, LPT1).
The control panel and driver are
not set to the same paper size. Make sure that the custom paper size defined from the control panel and the custom
paper size defined in the driver are the same.
The file you are trying to print
might not have the option to print
on both sides of the paper turned
on. Make sure that the option to print on both sides of the paper is configured in the
driver.
The FIR status indicator turns off
during transmission. The connection might have been broken. Press S TOP to clear the product memory.
Then, reposition the portable device within the range of operation described in
“Printing a job using FIR” on page 80 , and print the job again.
Situation Solution