HP LaserJet 9000 Printer series User Manual

Page 147

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7 Problem solving

147

Correcting output quality problems

Product is turned on, but internal
fans are not running.

Make sure the line voltage is correct for the product power configuration. (See the
plate next to the power receptacle on the back of your product for voltage
requirements.) If you are using a power strip and its voltage is not within
specification, plug the product directly into the power receptacle.

Product voltage is not correct.

Make sure line voltage is in the correct range. (See the product label next to the
power receptacle on the back of the product for voltage requirements.)

The e-mail gateway is not
configured. Contact
<administrator contact
information>.

This message is displayed when the product does not have an IP address for the
SMTP gateway server. The administrator must configure the SMTP gateway address.

The e-mail gateway is not
responding. Contact
<administrator contract
information>.

This message is displayed when the product does not receive a response from the
SMTP gateway server. The administrator should confirm that the IP address on the
product is correct, and that the SMTP server is running.

Error executing Digital Send job.
Job failed.

The product experienced an error while executing the digital sending job. The
administrator should check on the status of the SMTP server.

Processing a digital send job.

The product is processing a digital send job. Wait until the digital send job is
completed.

The address book is full. To add
an additional address, you must
first delete an address from the
address book.

Delete addresses from the address book.

Situation/Message

Solution

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