HP LaserJet 9000 Printer series User Manual

Page 176

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7 Problem solving

176

Checking the product configuration

Event log page

The first page of the event log contains the following information:

1

Current Page Count indicates the number of pages printed from the product.

2

Number indicates the order in which the errors occurred. The last error to occur has the highest number.

3

Error indicates the internal error code for each error.

4

Page Count indicates the number of pages printed from the product when the error occurred.

5

Serial Number indicates the serial number of the product.

6

Description or Personality indicates whether the error occurred due to a problem within a product personality or due to
a product jam.

The second page of the event log is the manufacturing page. This page contains information that might assist HP Customer
Care representatives in solving possible product problems.

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2

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5

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