Problem solving, Overview, 7 problem solving – HP LaserJet 9000 Printer series User Manual
Page 94
7 Problem solving
94
Overview
7
Problem solving
Overview
This section will help you to troubleshoot and solve product problems.
Occasionally, paper can jam during printing. This section will help you to locate paper jams,
properly clear them from the product, and solve repeated jams.
“Understanding product
messages” on page 117
Many different messages can appear on the control panel display. Some messages tell the
current product status, such as
INITIALIZING
. Other messages require action, such as
CLOSE FRONT DOOR
. Most of these messages are self-explanatory. However, some messages
indicate a problem with the product, or require further action or description. This section lists
these types of messages and tells you what to do if a message persists.
“Correcting output
quality problems” on
page 138
The product should produce print jobs of the highest quality. If print jobs do not appear sharp
and clear, if defects such as lines, specks, or smears appear on the page, or if paper is
wrinkled or curled, use this section to troubleshoot and solve the print quality problem.
“Determining product
problems” on page 146
Before you can eliminate a product problem, you must understand the location of the problem.
Use the tables in this section to determine the product problem, and then follow the
corresponding troubleshooting suggestions.
“Checking the product
configuration” on
page 167
From the product, you can print information pages, which give details about the product and its
configuration.