HP Color LaserJet Enterprise CP5525 Printer series - Manual (Page 122)

Interpret control panel messages for supplies
The following table contains important information about supplies status messages.
Table 7-1 Supplies status messages
Control panel message Description Recommended action
10.XX.YY Supply memory error The product cannot read or write to at least
one print cartridge memory chip or a
memory chip is missing from a print
cartridge.
Memory chip memory errors
● YY = 00
● XX = 00 - Black
● XX = 01 - Cyan
● XX = 02 - Magenta
● XX = 03 - Yellow
Memory chip missing errors
● YY = 10
● XX = 00 - Black
● XX = 01 - Cyan
● XX = 02 - Magenta
● XX = 03 - Yellow
Reinstall the print cartridge, or install a new
print cartridge.
Black cartridge low The print cartridge is nearing the estimated
end of its useful life. The product indicates when the print
cartridge level is low. The actual print
cartridge life remaining can vary. Consider
having a replacement cartridge available to
install when the print quality is no longer
acceptable. The print cartridge does not
need to be replaced now.
Black cartridge very low The print cartridge is at the estimated end of
its useful life.
Print quality might decrease. Replace the
print cartridge when the print quality
becomes unacceptable.
To ensure optimal print quality, HP
recommends replacing the print cartridge at
this point. You do not need to replace the
print cartridge at this time unless the print
quality is no longer acceptable. The actual
print cartridge life can vary.
Once an HP print cartridge has reached the
very low threshold, the HP Premium
Protection Warranty on that print cartridge
has ended. All print defects or print cartridge
failures incurred when an HP print cartridge
is used in “continue in very low” mode will
not be considered to be defects in materials
or workmanship in the print cartridge under
the HP Print Cartridge Warranty Statement.
106 Chapter 7 Manage supplies ENWW