Enww solve software problems 205 – HP Color LaserJet Enterprise CP5525 Printer series User Manual

Page 221

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A print job was not sent to the product that you wanted.

Cause

Solution

The print queue might be stopped.

Restart the print queue. Open print monitor and select Start
Printer
.

The wrong product name or IP address is being used. Another
product with the same or similar name, IP address, or Bonjour host
name might have received your print job.

Print a configuration page to check the product name, IP address, or
Bonjour host name. Verify that the name, IP address, or Bonjour host
name on the configuration page matches the product name, IP
address, or Bonjour host name in the Printer Setup Utility or the Print
& Fax list.

An encapsulated PostScript (EPS) file does not print with the correct fonts.

Cause

Solution

This problem occurs with some programs.

Try downloading the fonts that are contained in the EPS file to
the product before printing.

Send the file in ASCII format instead of binary encoding.

You are unable to print from a third-party USB card.

Cause

Solution

This error occurs when the software for USB products is not installed. When adding a third-party USB card, you might need the Apple

USB Adapter Card Support software. The most current version of this
software is available from the Apple Web site.

ENWW

Solve software problems

205

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