Dropouts, Vertical lines, Gray background – HP LASERJET PRO P1102w User Manual

Page 108: Dropouts vertical lines gray background

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Dropouts

●

A single sheet of media might be defective. Try reprinting
the job.

●

The media moisture content is uneven or the media has
moist spots on its surface. Try printing with new media.

●

The media lot is bad. The manufacturing processes can
cause some areas to reject toner. Try a different type or
brand of media.

●

The print cartridge might be defective. Install a new
genuine HP print cartridge.

Vertical lines

●

Toner might be on the photosensitive drum. Print a few
more pages to see if the problem might correct itself.

●

The photosensitive drum inside the print cartridge has
probably been scratched. Install a new genuine HP print
cartridge.

Gray background

●

Change the media to a lighter basis weight.

●

Check the product environment. Very dry (low humidity)
conditions can increase the amount of background
shading.

●

The density setting might be too high. Adjust the density
setting. See

Change print density on page 98

●

Install a new genuine HP print cartridge.

94

Chapter 8 Solve problems

ENWW

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