Solve repeated jams, Change the jam recovery setting – HP LASERJET PRO P1102w User Manual

Page 104

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3.

Reinstall the print cartridge, and then close the print-cartridge door.

Solve repeated jams

Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of

print media that you are using.

Verify that the media guides are properly adjusted.

Check that the input tray is securely in place.

Do not add print media into the input tray while the product is printing.

Use only HP-recommended media types and sizes.

Do not fan media prior to loading it in a tray. To loosen the ream, hold it firmly in both hands and

twist the media by rotating your hands in the opposite direction.

Do not let print media stack up in the output bin. The print media type and the amount of toner

used affect the output bin capacity.

Check the power connection. Make sure that the power cord is firmly connected to both the

product and the power supply box. Plug the power cord into a grounded power outlet.

Change the jam recovery setting

When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during

a jam.

1.

Open the product Properties dialog box.

2.

Click the Device Settings tab.

3.

Click the Auto option or the Off option under Jam Recovery.

90

Chapter 8 Solve problems

ENWW

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