Solve product software problems, Solve common windows problems – HP LASERJET PRO P1102w User Manual

Page 116

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Solve product software problems

Solve common Windows problems

Error message:

"General Protection FaultException OE"

"Spool32"

"Illegal Operation"

Cause

Solution

Close all software programs, restart Windows, and try again.

Delete all temporary files from the Temp subdirectory. To find
the Temp folder, complete the following steps:

1.

Click the Start button, and then click the Run item.

2.

In the Open box, type %temp%.

3.

Click the OK button. A Windows Explorer window for
the Temp folder opens.

See the Microsoft Windows documentation that came with the
computer for more information about Windows error
messages.

102

Chapter 8 Solve problems

ENWW

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