Toner smear, Loose toner, Vertical repetitive defects – HP LASERJET PRO P1102w User Manual

Page 109: Misformed characters

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Toner smear

●

If toner smears appear on the leading edge of the
media, the media guides might be dirty. Wipe the media
guides with a dry, lint-free cloth.

●

Check the media type and quality.

●

The fuser temperature might be too low. In the printer
driver, make sure the appropriate media type is selected.

●

Try installing a new genuine HP print cartridge.

Loose toner

●

The fuser temperature might be too low. In the printer
driver, make sure the appropriate media type is selected.

●

Clean the inside of the product. See

Clean the product

on page 71

.

●

Check the media quality.

●

Plug the product directly into an AC outlet instead of into
a power strip.

Vertical repetitive defects

●

The print cartridge might be damaged. If a repetitive
mark occurs at the same spot on the page, install a new
genuine HP print cartridge.

●

The internal parts might have toner on them. If the defects
occur on the back of the page, the problem probably
will correct itself after a few more printed pages.

●

In the printer driver, make sure the appropriate media
type is selected.

Misformed characters

●

If characters are improperly formed, producing hollow
images, the media stock might be too slick. Try a
different media.

●

If characters are improperly formed, producing a wavy
effect, the product might need service. Print a
configuration page. If the characters are improperly
formed, contact an HP-authorized dealer or service
representative.

ENWW

Solve image-quality problems

95

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