HP Color LaserJet 2550 Printer series User Manual
Page 107
Light pattern
Error and recommended action
Attention with Ability to Continue
The Attention light is blinking and the Go light is on. The printer stops printing.
The message appears in these situations:
●
Manual feed with pause. Someone sent a manual feed job and the printer
is waiting for the special print media. Load print media into tray 1, and if the
printer does not begin printing after the pages are reloaded, press
(
G
O
).
Or, just press
(
G
O
) to try to print from another tray.
●
Manual two-sided printing. The printer has finished printing the first side
of a manual duplex job, and the printer is waiting for someone to reload the
pages so it can print the second side. Press
(
G
O
) to continue printing.
●
Paper out in the selected tray. Someone is trying to print by Source (tray)
and no print media is in the selected tray. Add print media to that tray to
print from it. Or, press
(
G
O
) to try to print from another tray. The printer
continues printing.
●
Print media is the wrong size. The media type does not match the print
media that is in the tray. Load the correct size and press
(
G
O
). The
printer continues printing.
●
Continuable state. Press
(
G
O
) for the printer to attempt to recover
from the error and print whatever data it can. If successful, the printer
completes the job while the Ready light blinks. If unsuccessful, the
Attention with Ability to Continue message persists. Press
(
C
ANCEL
J
OB
)
to cancel the print job. If the problem has been resolved, the printer returns
to the Ready state (Ready light on).
Accessory error
The Attention light, Ready light, and Go light are blinking. The printer stops
printing. An error has occurred with either the HP Jetdirect print server or an
installed DIMM. Pressing any button has no effect.
Press and hold
(
G
O
) to see a secondary light pattern. (See
patterns for Printer Status lights
Service error
The Attention light, Ready light, and Go light are on. The printer stops printing.
Pressing any button has no effect. Perform these steps:
●
Turn the printer off and then on. If the problem persists, leave the printer off
for 15 minutes to reset the printer.
●
If the printer is connected to a power strip or surge protector, disconnect it
and connect the power cable directly to a working wall outlet.
●
If the problem continues, contact HP Customer Care. See
or the support flyer that came in the printer box.
ENWW
Resolving the control panel messages
97