HP Color LaserJet 2550 Printer series User Manual

Page 126

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Missing or incorrect color

One or more colors are not printing, or are inaccurate.

Perform a calibration. See

Calibrating the printer

.

You have changed the color settings manually. Return the color setting to Automatic.
See

Changing the color settings

.

Make sure that the sealing tape has been completely removed from the print cartridge.

Turn the printer off and then on again.

Your print media does not meet the specifications for this printer. Use a different paper,
such as a high-quality paper intended for laser printers. See

Print-media specifications

.

You are operating the printer in excessively humid conditions. Verify that the printer
environment is within humidity specifications.

A print cartridge might be low. Check the printer control panel, print a Supplies Status
page, or view the HP Toolbox to see supplies status. (If you are using a non-HP
cartridge, none of these sources will provide information about a low or empty print
cartridge.) Replace the print cartridge if it is low or empty.

Color prints inconsistently

A color is printing inconsistently after you load a new print cartridge.

Another print cartridge might be low. Check the supplies status lights or HP Toolbox to
see if a print cartridge is low and replace it if necessary. If you are using a non-HP print
cartridge, it might be low or empty but you will receive no indication.

Print cartridges might be improperly installed. Remove the print cartridge for the color
that is printing inconsistently and reinstall it.

116

Chapter 7 Problem solving

ENWW

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