HP Color LaserJet 2550 Printer series User Manual

Page 85

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9. Print a short document from a different program that has worked in the past. If this

solution works, then the problem is with the program you are using. If this solution does
not work (the document does not print) complete these steps:

a. Try printing the job from another computer that has the printer software installed.

b. If you connected the printer to the network, connect the printer directly to a computer

with a parallel or USB cable. Redirect the printer to the proper port, or reinstall the
software, choosing the new connection type you are using.

10. If the problem is still not resolved, see

Solving general printing problems

.

ENWW

Resolving problems that did not generate messages

75

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