Loose toner, Repetitive defects on the front – HP Color LaserJet 2550 Printer series User Manual

Page 120

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Loose toner

The toner smears easily when touched.

In the printer driver, select the Paper tab and set Type is to match the type of media on
which you are printing. Print speed might be slower if you are using heavy paper.

Check the paper type and quality. Use a different paper, such as high-quality paper
intended for laser printers. See

Print-media specifications

.

Clean the inside of the printer. See

Cleaning the printer

.

The fuser might be damaged. Contact HP Customer Care. See

HP customer care

or the

support flyer that came in the printer box.

If the problem is not resolved, see

If the problem is not resolved

.

Repetitive defects on the front

Marks repeatedly appear at even intervals on the printed side of the page.

In the printer driver, select the Paper tab and set Type is to match the type of paper on
which you are printing. Print speed might be slower if you are using heavy paper.

Clean the printer. See

Cleaning the printer

.

Use the tools on the Troubleshooting tab of the HP Toolbox to correct the problem.

The imaging drum might be defective. Replace the imaging drum.

The fuser might be damaged. Contact HP Customer Care. See

HP customer care

or the

support flyer that came in the printer box.

If the problem is not resolved, see

If the problem is not resolved

.

110

Chapter 7 Problem solving

ENWW

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