HP Systems Insight Manager - Manual (Page 180)

2. Restart Windows SNMP service.
3. Start the HP SIM service.
SSH communication
Domain support for SSH communication:
•
Hyper-V systems
SSH communication between a CMS and a managed system works propertly only when the
managed system is in a workgroup. If the managed system is in a domain, then the
communication between the managed system and the CMS fails over SSH.
•
Windows systems
SSH communication between a CMS and a managed system fails if both are in a domain.
Software/Firmware
The Software and Firmware revision section under system page of an MSA displays details of both
the controllers.
System Page
When WBEM protocol is enabled, incorrect drive information is displayed in the Logical Volume
section in the Performance tab for a blade server.
Solution: To view the accurate drive information, disable the WBEM protocol and enable SNMP
protocol. To do so, select Options
→Protocol Settings→Global Protocol Settings.
System status
HP SIM shows system with health status OK, although the power status is Major. When Power
supplies are grouped, the overall status of the Power Supply group is determined by the Power
Supply Redundancy group. This is expected behavior.
Target selection wizard
Cannot launch target selection wizard in Firefox (3.x and above) if HP SIM is upgraded to 7.0.
When you upgrade to HP SIM 7.0 and the same Firefox browser is being used for launching older
versions of HP SIM, then the target selection wizard will cease to work. Target selection steps
appear to be blank, with no control, or the controls might be present, but do not work correctly.
When HP SIM is upgraded, you must clear the Firefox browser cache to avoid issues with the
target selection wizard. Perform the following procedure to clear the cache:
1.
In the Firefox browser, select Tools
→Options. The Options window appears.
2. Select Advanced, and then select the Network tab.
3. Under Offline Storage, click Clearn Now.
4. Click OK to close the Options window.
Tasks
The Initial ProLiant Support Pack Install task does not work on Windows 2000 target systems.
Likewise, the install portion of the Configure or Repair Agents tool does not work on Windows
2000 systems.
Solution: If the HP Version Control Agent is present on these target systems, then the Install Software
and Firmware tool can be used to distribute agents, Support Packs and other components to
Windows 2000 systems.
180 Troubleshooting