Error codes and messages, Troubleshooting using raid manager – HP XP P9500 Storage User Manual

Page 76

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Error codes and messages

Remote Web Console displays error messages when error conditions occur during Continuous
Access Synchronous operations. The error message describes the error and provides a part code
and error code.

The error message may also include a P9500 error code. You may need to call HP Technical
Support for assistance. Report the error code(s). See the HP P9000 Remote Web Console Messages
for a list of the error codes.

Troubleshooting using RAID Manager

When an error occurs in pair operations using RAID Manager, you can identify the cause of the
error by referring to the RAID Manager operation log file. This file is stored in the following directory
by default:

/HORCM/log*/curlog/horcmlog_HOST/horcm.log

Where:

*

is the instance number.

HOST

is the host name.

Example:

Error codes appear on the right of the equal symbol (=).

Investigate the description of the error code using

Table 32 (page 76)

or

Table 33 (page 83)

.

Contact your HP representative for the error code that has not been described in the table.

Table 32 RAID Manager error codes for Continuous Access Synchronous (SSB1 is
B901/B90A/B90B/B912/D004)

Description

Error code

(SSB2)

A request for a Paircreate operation was received. The command was rejected because the specified P-VOL
belongs to a different CLPR than the registered consistency group CLPR.

4A96

You cannot execute the following operations to a pair in a 2DC configuration:

B927

Swap Suspend

Takeover

The pair cannot be created because the Mirror ID is invalid.

B928

The pair operation was rejected because the online microcode is being replaced.

B929

The pair cannot be created because the specified volume is a command device.

B92A

The pair cannot be created because Continuous Access Synchronous is not installed.

B934

S-VOL hide mode is not supported.

B935

The specified volume is a P-VOL. The pair cannot be released because the P-VOL is specified as an S-VOL.

B93B

The specified volume is an S-VOL. The pair cannot be released because the S-VOL is specified as an P-VOL.

B941

The command was rejected because the volume status is SMPL.

B945

The specified LU is not defined. The DKC configuration might have been changed. Restart RAID Manager.

B952

The operation cannot be executed because pair status is PSUS, PSUE, or PDUB.

B97B

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Troubleshooting

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