HP DesignJet 500 User Manual
Page 167
Status
Numbers
XX ranges
from 00 - 55
Printhead Message
Description
Procedure
XX03 Replace
Printhead smartchip failure
Replace printheads
XX04 Replace
XX05 Replace
You have installed a new tubes
system and the printer is
priming them: The printer has
detected that the Setup
printheads are still installed.
Remove the used setup printhead(s)
and replace with normal ones.
XX09 Replace
There is an electrical failure
Remove the printhead(s)
XX11 Replace
If you have installed a new
tubes system and the printer is
priming them: The printer has
detected that “normal”
printheads have been installed
instead of the correct Setup
printheads.
Remove the printhead(s) and
replace with Setup printhead(s).
The printer has detected that
you have installed an incorrect
type of printhead
Ensure that you have HP No. 81/83
printheads installed.