HP DesignJet 500 - Manual (Page 226)

Media & Ink Introduction Front-Panel Other Index Solutions
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4 Use a clean slightly damp absorbent lint-free cloth
to wipe off the loosened ink deposits from the
platen. However, do not wipe the platen wheels
with this cloth.
Caution: Do not use commercial cleaners or abrasive
cleaners. Do not wet the platen directly because you
will leave too much moisture behind.
NOTE: Use Isoproply alcohol to dampen the cloth.
5. Clean the cutter ramp as shown below with the
damp cloth.
Instructions continued on next page