HP Systems Insight Manager User Manual
Page 13
Importing items as Service Desk configuration items from the HP SIM database
13
Figure 4
PostgreSQL ODBC Advanced Options window.
Creating the Import Mapping for the HP SIM
database
NOTE:
This procedure is not necessary if the user imported the
ACES_InsightManager.xml
file.
1.
Open the Service Desk Administrator Console.
2.
Navigate to hp OpenView service desk>Data>Data Exchange>Import Mapping.
3.
To create a new mapping, click the New button.
4.
Enter a name in the Name field, for example,
Insight Manager
.
5.
Click the Add button under the Item Mapping window.
6.
Enter a name in the Name field, for example,
Insight Manager
could be used again.
7.
In the Item field, select Configuration Item.
8.
In the Template field, select the new template previously defined for Insight Manager objects.
9.
Map the appropriate fields as defined in the table below.
NOTE:
The import mapping must be created for each type of device defined in the configuration
file.