HP Systems Insight Manager - Manual (Page 39)

Service Desk Service Pages
39
Adding Service Pages Tools Menu Entry
Adding this tool definition will allow the user to launch to the OpenView Service Desk Service Pages from
within Systems Insight Manager.
1. Copy the
servicedesk.xml
file to the Systems Insight Manager\tools directory.
2. Open the
servicedesk.xml
file and replace SERVICEDESK:8080 with the name and port number
of the Service Pages server. Save the file.
3. Open a command prompt and change to the Systems Insight Manager\tools directory.
4. Run the command
mxtool –a –f servicedesk.xml
to add the new entries to the Tools Menu.
Figure 28 Tool Menu Additions to Systems Insight Manager