HP Insight Control User Manual
Page 40

Table 3 Systems Insight Manager integration (continued)
Solution
Occurs when
Issue
performance
management\PMPTools.xml”
Execute the command
mxconfigrefresh
from the
command line interface.
•
Copy PMPTools.xml from <PMP
installation
path>:\Insight Control
performance management\
to
<HP SIM installation
path>:\Systems Insight
Manager\Setup
.
Execute the command
mxconfigrefresh
from the
command line interface.
Note the name used in the browser
window. Verify that the name resolves
HP SIM CMS name link is not resolved
correctly on the network.
The error message Page Not Found
appears when launching Performance
Management from the HP SIM menu.
on the network and that it is not being
affected by any proxy settings in the
browser.
Insight Control performance management licensing and monitoring
administration issues
The following table describes issues and solutions that can be associated with licensing and
monitoring administration.
Table 4 Insight Control performance management license administration issues
Solution
Occurs when
Issue
To reactivate the appropriate Current
User access level rights after a session
has expired:
The Unknown Performance status,
Error Performance status, or
Monitoring Administration page was
While logged in as Administrator,
access to functions from the
Monitoring Administration page is lost
left unattended and idle for 15 minutes
and one of the following error
messages appears:
1.
Close the Unknown Performance
status, Error Performance Status, or
Monitoring Administration page.
or more. The session has expired, and
Performance Management set the
Current User level to Anonymous as a
security precaution.
•
The Current User must
have 'administrator' or
'operator' rights enabled
2.
Launch the page again by clicking
the appropriate icon in the PF
in order to access
column of the HP Insight Control
Performance Management
administration functions.
console or by selecting the page
from the HP Insight Control console
toolbar.
•
The Current User must
have 'administrator'
rights enabled in order
to access Performance
Management licensing
functions.
To ensure that the Virtual Host is
registered and licensed to VMM,
complete the following procedure:
When the virtual host is not licensed
and managed by VMM.
While attempting to monitor a virtual
host, the PF column displays a critical
icon for the virtual host.
1.
Select the host server on the All
Systems page.
2.
Click Deploy on the All Systems
page.
3.
Select License Manager, and then
click Virtual Machine Management.
40
Troubleshooting