HP XP P9500 Storage User Manual
Page 163
Causes and Solutions
Problems
Causes:
A pool cannot be deleted.
•
The pool usage is not 0.
•
External volumes are removed from the pool before you delete the
pool.
•
THP V-VOLs have not been deleted.
Solutions:
•
Confirm that the pool usage is 0 after the THP V-VOLs are deleted,
and then you can delete the pool.
•
Ask HP Technical Support to solve the problem.
Causes:
A failure occurs to the application for
monitoring the volumes installed in a host.
•
Free space of the pool is insufficient.
•
Something in the storage system is blocked.
Solutions:
•
Check the free space of the pool and increase the capacity of the
pool. See
“Increasing pool capacity” (page 123)
).
•
Perform the operation to reclaim zero pages in order to release pages
in which zero data are stored. See
“About releasing pages in a THP
•
Ask HP Technical Support to solve the problem.
Causes:
When the host computer tries to access the
port, error occurs and the host cannot access
the port.
•
Free space of the pool is insufficient.
•
Something in the storage system is blocked.
Solutions:
•
Check the free space of the pool and increase the capacity of the
pool. See
“Increasing pool capacity” (page 123)
•
Perform the operation to reclaim zero pages in order to release pages
in which zero data are stored. See
“About releasing pages in a THP
•
Ask HP Technical Support to solve the problem.
Causes:
When you are operating Remote Web
Console, a timeout occurs frequently.
•
The load on the Remote Web Console computer is too heavy, so that
the Remote Web Console computer cannot respond to the SVP.
•
The period of time until when time-out occurs is set too short.
Solutions:
•
Wait for a while, then try the operation again.
•
Verify the setting of the environment parameter of Remote Web
Console RMI time-out period. For information about how to set the
RMI time-out period, see the HP XP P9000 Remote Web Console
User Guide.
Solutions:
THP V-VOL capacity cannot be increased.
•
After clicking File > Refresh All on the menu bar of the Remote Web
Console main window, confirm whether the processing for increasing
THP V-VOL capacity meets conditions described in
for increasing THP V-VOL capacity” (page 58)
•
Retry the operation after 10 minutes or so.
•
Ask HP Technical Support to solve the problem.
Troubleshooting Thin Provisioning Z 163