Troubleshooting, Power, display, settings issues – Nikon P310 User Manual
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Troubleshooting
If the camera fails to function as expected, check the list of common problems
below before consulting your retailer or Nikon-authorized service representative.
Refer to the page numbers in the right-most column for more information.
• See “Error Messages” (
E97) for more information.
Power, Display, Settings Issues
Problem
Cause/Solution
A
The battery
inserted in the
camera cannot be
charged.
• Confirm all connections.
• Close the battery-chamber/memory card slot cover.
The battery cannot
be charged by
connecting the
camera to a
computer.
• Off is selected for Charge by computer in the setup menu.
• When charging by connecting the camera to a computer,
battery charging stops when the camera is turned off.
• When charging by connecting the camera to a computer,
battery charging stops when the computer is suspended
(sleeping), and the camera may turn off.
• Depending upon computer specifications, settings, and status,
charging the battery inserted in the camera may not be
possible via computer connection.
–
Camera cannot be
turned on.
• Battery is exhausted.
• The camera cannot be turned on while connected to an
electrical outlet via the Charging AC Adapter.
• Camera cannot be turned on if the battery-chamber/memory
card slot cover is open.
Camera turns off
without warning.
• Battery is exhausted.
• If no operations are performed for a while, camera has turned
off automatically by auto off to save power.
• The camera turns off if the Charging AC Adapter is connected
while the camera is on.
• The camera turns off if the USB cable connecting it to a
computer or printer is disconnected. Reconnect the USB cable.
• Inside of the camera has become hot. Leave the camera off
until the inside of the camera has cooled.
• At low temperatures, the camera and the battery may not
function normally.