Sony MZ-RH1 - Manual (Page 63)

While the recorder is connected to the computer
Symptom Case and/or corrective action
The recorder is not recognized by
the computer.
 The USB cable is not firmly connected. Connect the USB cable
firmly to the recorder and the computer ( page 21). If the
recorder is still not recognized, disconnect the USB cable, restart
the computer, and then reconnect the USB cable.
 A USB hub is used. Connect the USB cable directly to the USB
port of the computer.
 Network communication has failed. Disconnect the USB cable,
wait at least 2 seconds, and then reconnect it. If the recorder is still
not recognized, disconnect the USB cable, restart the computer,
and then reconnect the USB cable.
 In the case of Windows 2000 Professional, if you disconnect
a USB cable after turning on or restarting the computer, the
computer may not recognize the recorder when you reconnect
the USB cable. In this case, disconnect the USB cable, restart the
computer, and then reconnect the USB cable. Try updating your
operating system also.
 A disc is not inserted in the recorder. Check if a disc is inserted in
the recorder.
 The software installation failed. Disconnect the recorder and
install the software again ( page 20).
The recorder is not recognized
as an external device in Windows
Explorer.
 The inserted disc is recorded in MD mode. Insert a disc recorded
in Hi-MD mode.
 A blank 60/74/80-minute standard disc has been inserted with
“Disc Mode” in the menu set to “MD”. Set “Disc Mode” to “Hi-
MD” ( page 59).
Even though the USB cable is
used to connect the recorder, the
display on the recorder does not
indicate it is connected.
 It takes time to recognize SonicStage. Please wait.
 The other application software is running. Reconnect the USB
cable after a while. If the computer still does not recognize the
recorder, disconnect the USB cable, restart the computer, and
reconnect the USB cable.
“RECONNECT USB” appears in
the display.
 You operated the recorder or the computer before the recorder was
recognized by the computer. Reconnect the USB cable ( page
21).
Charging by USB bus power
cannot be done.
 The battery compartment lid is not firmly closed. Reinsert the
rechargeable battery and close the battery compartment lid firmly.
 The temperature of the battery-charging location is too low or too
high. Charge the rechargeable battery within a temperature range
of +5 °C (+41 °F) to +35 °C (+95 °F).
Continued 
63
Troubleshooting
MZ-RH1/MZ-M200.GB.2-669-084-11(1)