Sony PCGA-UVC11A - Manual (Page 33)

33 GB
Symptom Cause/Remedy
Compared to the
background, the
subject is dark.
When using the
NetMeeting software,
audio is choppy and
difficult to hear.
You can see the block
noise on the images
from the camera.
If the background is too bright of the subject to dark, for
example, we recommend that you enable the backlight
compensation function. For details about this function, refer
to the Help provided with the Network Smart Capture
software.
Depending on your network environment, the communication
bandwidth may not be sufficient. Connect to a network with a
higher bandwidth.
If you connect the camera with devices equipped with zoom/
rotation buttons or other such buttons and you use the buttons
while using the camera, you may be able to see the block
noise on the images from the camera.
c Wait until the problem corrects itself or restart the software
used with the camera, correcting the problem.
c Before using these buttons, close the software used with
the camera.