Sony SVR-3000 User Manual

Page 108

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P r i v a c y a n d S e r v i c e

100

C h a p t e r 7

2.3 Anonymous Viewing Information. We use Anonymous

Viewing Information to develop reports and analyses about

what programs, advertisements, and types of programming

our subscribers (as a whole or in subgroups) watch or skip, or

for other programming or advertising research. For example,

we use Anonymous Viewing Information to develop

inferences that people who watch show X also watch show Y.

We also use Anonymous Viewing Information to help with

the investigation of technical issues with our systems.

3 Disclosure of Subscriber Information

3.1 Generally. We disclose aggregated Account Information and

aggregated Anonymous Viewing Information and any reports

or analyses derived there from, to third parties including

advertisers, broadcasters, consumer and market research

companies and other organizations.

3.2 Manufacturing and Service Provider Partners. In certain

instances we will disclose to our hardware manufacturing

partners (for example Sony and Philips) and service provider

partners (for example DirecTV) the Account Information of

subscribers who use a DVR made by that manufacturing

partner or receive a service from that service provider partner.

However, TiVo contractually binds our manufacturing and

service provider partners to comply with the provisions of this

Privacy Policy; our manufacturing and service provider

partners are legally liable for misuse of Subscriber

Information.

3.3 Contractors and Third Party Service Providers. We use

contractors to help with some of our operations. Some of these

contractors will have access to our databases of Subscriber

Information on a temporary basis for specific tasks. TiVo also

uses third parties to help with certain aspects of its operations,

which may require disclosure of your Subscriber Information

to them. For example, TiVo may use a third party to

communicate with you (via telephone, email, or letter) about

your account or upcoming features or services, to mail rebate

checks, to process and collect payment for your TiVo service

via your credit card, to generate demographic profiles based

on Subscriber Information of current TiVo subscribers, and to

perform other work that we may need to outsource. TiVo

contractually binds these contractors and third parties to use

your Subscriber Information only as necessary to perform the

services they are asked to perform; such contractors and third

parties are legally liable for misuse of Subscriber Information.

3.4 The “Corporate Family.” Although TiVo currently does not

have a parent company, any subsidiaries (other than TiVo UK

Ltd., which provides TiVo service in the United Kingdom),

joint ventures, or other companies under a common control

(collectively, “affiliates”), it may in the future. TiVo may

share some or all of your Subscriber Information with these

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