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T i V o P r i v a c y P o l i c y
methods of securing its databases of Subscriber Information,
including the use of firewalls. Except as provided elsewhere
in this Privacy Policy, TiVo limits access to Subscriber
Information databases to those persons in TiVo’s organization
who have a business need for such access, including servicing
your account, informing you of service news and special TiVo
offers, or aggregating Account Information or Anonymous
Viewing Information for the purpose of conducting research,
and targeting new subscribers. However, you should know
that no company, including TiVo, can fully eliminate security
risks associated with Subscriber Information.
8 General
8.1 Future Features, Services, and Amendments to this
Privacy Policy. We upgrade the TiVo service to provide you
with new features on an ongoing basis and plan to continue to
do so. We also intend to make available new services in the
future. New services will be governed by the privacy policies
of the respective service provider. To the extent that any new
features or services may require amendments to this Privacy
Policy to describe the treatment of Subscriber Information,
these amendments are effective upon notice to you. In the
event that we were to make a substantial and material change
to our treatment of Subscriber Informaion, such as a change in
the way that we collect, use, or disclose Personally
Identifiable Viewing Information, we will notify you of such
planned change and offer you the opportunity to alter your
privacy preferences.
8.2 Technical Problems. Even though TiVo has taken
significant steps to ensure that your Subscriber Information is
never collected, used, or disclosed by TiVo except as set forth
by this Privacy Policy, technical mistakes are possible. If such
a mistake takes place, we will take commercially reasonable
steps to correct it.
8.3 Contact TiVo. Our intention is to be diligent in protecting
your privacy by strictly following our Privacy Policy. If you
would like to make suggestions or find out more about our
privacy practices, please call us at 1-877-367-8486 or send us
a letter.
Our mailing address is TiVo Inc., 2160 Gold Street, P.O. Box
2160, Alviso, CA 95002-2160.
8.4 Entire Agreement. The term “including” in this Privacy
Policy shall mean “including without limitation.” This
Privacy Policy supplements and is incorporated into the TiVo
Service Agreement. This Privacy Policy constitutes the entire
agreement, and replaces and supersedes all prior agreements,
between you and TiVo concerning the subject matter
discussed in this Privacy Policy. Use of your DVR with TiVo
service will signify your acceptance of this Privacy Policy.