Kodak 500 User Manual
Page 45
Troubleshooting
www.kodak.com/go/support
39
Print is too light
IMPORTANT: Use only Kodak color cartridge & photo paper kits for
your photo printer. Do not use inkjet paper.
■
Make sure the paper is loaded with the Kodak logo facing down. Reload
if necessary (
).
■
Try re-taking the picture with the flash off. See your camera user’s guide
for details.
■
Adjust the exposure compensation on your camera, and try re-taking the
picture. See your camera user’s guide for details.
■
Edit the picture using Kodak EasyShare software on your computer. See
the EasyShare software Help for details.
Print is too dark
or is discolored
■
Try re-taking the picture with the flash on, or move within the flash range
of the camera. See your camera user’s guide for details.
■
Adjust the exposure compensation on your camera, and try re-taking the
picture. See your camera user’s guide for details.
■
Edit the picture using Kodak EasyShare software on your computer. See
the EasyShare software Help for details.
■
Make sure the photo printer is not placed in direct sunlight or is not
operating in a high-temperature environment.
■
Make sure the cooling vents are not blocked or dirty (
).
Pictures are
cropped
■
Change the picture quality setting (or resolution) on your digital camera
to 3:2. See your camera user’s guide for details.
■
Adjust cropped pictures using Kodak EasyShare software on your
computer.
■
If you are printing from an application on your computer, select the
proper paper size in print options.
NOTE: Cropping may vary depending on the selected picture size (
).
A selected
picture does not
print.
■
The image file may be corrupt. Review the picture on the camera or
computer and delete if necessary.
■
The image file may not be JPEG format. The photo printer can only print
JPEG files in standalone mode. Connect to a computer (
) and use
EasyShare software to print BMP and TIFF formats.
If...
Try the following