Kodak ESP 7 - Manual (Page 81)

www.kodak.com/go/aiosupport 73
KODAK ESP 7 All-in-One Printer
• Close any unnecessary software applications, and minimize any remaining
application windows. Follow any messages on the screen that may have been
hidden by other windows.
• Disconnect, then reconnect the USB cable from the printer to the computer.
• Make sure you are using a high-quality USB cable which is communicating with
the computer. (See No communication with computer, page 70 .)
• If the pictures are on a USB device, make sure it uses a supported file system
(see Device not recognized, page 68 ).
• Make sure your computer meets the minimum system requirements for using
your printer (see General troubleshooting, page 67 ). Upgrade your system if
necessary.
User guide on the CD is obsolete
Probable Cause
The User Guide has been updated since the software CD was released.
Corrective Action
• Download the most recent version of the User Guide from Kodak.com.
Wrong paper size
Probable Cause
The print size or paper size you selected may be larger or smaller than the paper
found in the paper tray.
Corrective Action
• Replace the paper in the paper tray with the correct size.
• Press OK .
If the situation continues, contact Kodak support.
Macintosh OS X troubleshooting
Non-intel Mac only: black screen or screen freeze occurs when applying printer settings via the Home
Center software
Probable Cause
This error only occurs with non-Intel Macintosh computers running Leopard OS
version 10.5. Apple has confirmed that there are problems running the latest version
(Leopard) on G5 processors.
Corrective Action
• Upgrade to Macintosh OS 10.5.2.