Unsupported authentication or encryption type, Invalid wep key – Kodak ESP 7 User Manual

Page 96

Advertising
background image

Troubleshooting

88

www.kodak.com/go/aiosupport

Corrective Action

Print a network configuration page to compare the wireless settings of the printer
with the wireless settings for your access point. Change either the device or access
point settings so that both the printer and the access point have matching wireless
settings.

Probable Cause 6

You entered the wrong mode (ad hoc or infrastructure) or security type.

Corrective Action

Enter the correct mode or security type. Print a network configuration page to
compare the wireless settings of the printer with the wireless settings for your
access point. Change either the device or access point settings so that both the
printer and the access point have matching wireless settings.

Probable Cause 7

MAC filtering is enabled on your access point.

Corrective Action

Keep MAC filtering enabled, but change the settings to allow the access point to
communicate with the printer.

Unsupported authentication or encryption type

Probable Cause

Your network is configured with an authentication protocol not supported by the
Kodak All-in-One printer.

Corrective Action

Open the Embedded Web Server of your access point and change the security
settings. Use one of the supported protocol types.

NOTE: Types not supported include WPS, WPA2-Enterprise, LEAP, PEAP,

EAP-MD5, EAP-TLS, and EAP-TTLS.

Invalid WEP Key

Probable Cause 1

An invalid WEP key was entered.

Corrective Action

If you do not know the WEP key, see the documentation that came with your access
point/router. The WEP key is stored within the access point. Usually you can find the
WEP key by logging on to the Embedded Web Server of your access point through
your computer.

Probable Cause 2

Advertising