Lenovo ThinkServer Storage SA120 - Manual (Page 75)

Chapter 8. Getting information, help, and service
This chapter contains information about help, service, and technical assistance for products manufactured
by Lenovo and where to go for additional information about Lenovo and Lenovo products.
Information resources
You can use the information in this topic to access useful resources relating to your needs when using
the product.
Using the documentation
Information about your Lenovo system and installed software, if any, or optional devices is available in
the documentation that comes with the product. The documentation can include printed documents,
online documents, readme files, and help files. Most of the documentation for your storage array is on the
documentation DVD provided with your storage array. Refer to the troubleshooting information in your
storage array User Guide and Hardware Maintenance Manual for instructions on how to diagnose problems
and do basic troubleshooting. The troubleshooting and diagnostics information might tell you that you need
additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web
where you can get the latest technical information and download documentation or device drivers and
updates. To access the Lenovo Support Web site, go to:
http://www.lenovo.com/support
ThinkServer Web site
The ThinkServer Web site provides up-to-date information and services to help you buy, use, upgrade, and
maintain your storage array. You also can do the following by visiting the ThinkServer Web site at:
http://www.lenovo.com/thinkserver
• Shop for products as well as upgrades and accessories for your product.
• Purchase additional services and software.
• Purchase upgrades and extended hardware repair services.
• Access the Lenovo Limited Warranty (LLW).
• Access the online manuals for your products.
• Access troubleshooting and support information for your storage array model and other supported
products.
• Download the latest device drivers and software updates for your storage array model.
• Find the service and support phone numbers for your country or region.
• Find a Service Provider located near you.
Lenovo Support Web site
Technical support information is available on the Lenovo Support Web site at:
http://www.lenovo.com/support
This Web site is updated with the latest support information such as the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
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