Troubleshooting – AT&T E2801 User Manual

Page 36

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33

Appendix

LOW BATTERY
is displayed on
screen.

• Place the handset in the base for recharging.
• Remove and re-install the battery and use it normally until

fully discharged, then recharge the handset on the tel-
ephone base for 16 hours.

• If the above measures do not correct the problem, the bat-

tery may need to be replaced.

The battery does
not charge in the
handset or the
handset battery
does not accept
charge.

• Make sure the handset is placed in the telephone base cor-

rectly. The

CHARGE light on the telephone base should be

on.

• If the cordless handset is in the telephone base but the

CHARGE light is not on, refer to The CHARGE light is off in
this section (page 34).

Troubleshooting

I cannot dial out. • First, try all the above suggestions.

• Make sure there is a dial tone before dialing. It is normal if

the cordless handset takes a second or two to synchronize
with the telephone before producing a dial tone. Wait an
extra second before dialing.

• Check that all the telephones connected to the same tel-

ephone line are hung up.

• Makes sure the telephone is set to the correct dial mode

(pulse dial or tone dial) for the service in your area. Refer
to the

Handset settings section of this user’s manual (page

16) to set the dial mode.

• If the other telephones in your home are having the same

problem, the problem is in the wiring or local service.
Contact your local telephone company (charges may apply).

• Eliminate any background noise. Noise from a television,

radio, or other appliances may cause the telephone to not
dial out properly. If you cannot eliminate the background
noise, first try muting the cordless handset before dialing,
or dialing from another room in your home with less back-
ground noise.
Make sure all the telephones connected to the telephone
line are hung up.

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