Konica Minolta bizhub 4050 User Manual

Page 31

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3.3

Troubleshooting for paper jam

3

[Maintenance/Troubleshooting]

3-14

Tips

If a paper jam frequently occurs in a specific place, carry out checks, repairs, or cleaning focusing on the
location of the jam.

A paper jam has occurred in the
paper tray.

Paper is not loaded in the correct
position in the paper tray.

Remove the jammed paper, then
correctly load paper into the pa-
per tray.

The number of sheets in the pa-
per tray exceeds the maximum
capacity.

Remove excessive sheets in the
paper tray, then re-load paper
into the paper tray.

The width of the paper guide has
not adjusted to the paper size.

Adjust the paper guide in the pa-
per tray to the paper size.

Bent or creased paper has been
loaded into the paper tray.

Remove the bent or creased pa-
per, then load new paper into the
paper tray.

Paper is damp.

Remove damp paper, then load
new dry paper into the paper
tray.

Postcards or envelopes are load-
ed into Tray 1/2/3/4.

Load postcards or envelopes
into the Manual Feed Tray.

Label sheets are loaded in an in-
correct orientation.

Correct the orientation of label
sheets.

Envelopes are loaded in an in-
correct orientation.

Load envelopes so that flap parts
are set on the lower left.

Invalid paper (paper of an invalid
size, thickness, or type) is used.

Use our recommended paper.
For information on the available
paper, refer to Chapter 6 "Load-
ing Paper" in [User's Guide: In-
troduction].

A paper jam has occurred in the
Finisher.

Invalid paper (paper of an invalid
size, thickness, or type) is used.

Use the paper available with the
Finisher.
For information on the available
paper, refer to Chapter 10
"Specifications" in [User's
Guide: Introduction].

Symptom

Cause

Action

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