5 cannot perform fax/internet fax, 1 cannot perform fax tx, Cannot perform fax/internet fax -11 – Konica Minolta bizhub 4050 User Manual

Page 44: Cannot perform fax tx -11

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Cannot perform fax/internet fax



Cannot perform fax/internet fax


Cannot perform Fax TX

Description of problem

Check points


Cannot send data.

Was the transmission proce-
dure carried out correctly?

Check the transmission procedure, then
resend the fax.

Is the fax number you en-
tered for the destination cor-
Were the address book des-
tination and program desti-
nation registered correctly?

If you are using a destination in the Ad-
dress Book or Program, the registered
fax number may be incorrect.
Print the Speed Dial list to check wheth-
er the numbers are registered correctly.

Is the telephone line setting

Does the setting in [Dialing Method]
match the telephone line being used?
Check the setting and correct it if an er-
ror is found.

Is the modular cable con-
nected correctly?

Is the modular cable connected?
Check the modular cable connection
and, if unplugged, plug it in securely.

Are TEL and LINE connected inversely?
Check the modular cable connection
and, if unplugged, plug it in securely.

Is there a problem with the
receiving machine?

Is the power of the receiving facsimile
turned off, is it out of paper or is there
another problem?
Call the recipient to determine whether
there is a problem.

If it is a password TX job,
have you sent the correct

Check the recipient's password then
resend the fax using a correct pass-

Was the sender's fax number
correctly registered with
"Check Dest. & Send"?

Check that the fax number registered
with the recipient is correct.
Or set Check Dest. & Send to Disable,
then send a fax.

Is [PBX Connection Settings]
set correctly when you are
using this machine in the
PBX environment?

When setting [PBX Connection Settings]
to [ON] and dialing the recipient for
which [E] is registered at the head of a
fax number, check that the outside line
number is correctly registered in [PBX
Connection Settings].
When setting [PBX Connection Settings]
to [OFF], you can enter "P" (pause) and
the recipient fax number following the
outside line number to call the outside

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