Konica Minolta bizhub 4050 - Manual (Page 30)

[Maintenance/Troubleshooting] 3-13
3.3 Troubleshooting for paper jam 3
3.3 Troubleshooting for paper jam
Symptom Cause Action
Multiple sheets are fed out as a
stack of paper. Sheet edges are not aligned. Remove sheets, align their edg-
es, then load them into a tray
again.
Paper is damp. Remove the damp paper, then
replace it with new dry paper.
A paper jam message persists. A jammed paper or slip of paper
remains inside this machine. Recheck the paper path, then
check that all paper jams are
cleared.
A paper jam has occurred during
2-sided printing. Invalid paper (paper of an invalid
size, thickness, or type) is used. Use our recommended paper.
For information on the available
paper, refer to Chapter 6 "Load-
ing Paper" in [User's Guide: In-
troduction].
2-sided printing is available for
plain paper (recycled paper) of
15-15/16 to 23-15/16 lb (60 to 90
g/m
2
), thick paper of 24-3/16 to
43-3/8 lb (91 to 163 g/m
2
), or
special paper of 15-15/16 to 23-
15/16 lb (60 to 90 g/m
2
). Specify
the correct paper type using the
printer driver.
For information on the available
paper, refer to Chapter 6 "Load-
ing Paper" in [User's Guide: In-
troduction].
Do not load sheets of different
types together.
Do not use an envelope, label
sheet, letterhead, postcard,
glossy paper, or single side only
paper for 2-sided printing.
A paper jam has not yet cleared. Recheck the paper path, then
check that all paper jams are
cleared.
A paper jam has occurred in the
ADF. An invalid original is used. Use an original that matches this
machine.
For information on the available
original size, refer to Chapter 5
"Loading the Original" in [User's
Guide: Introduction].
The number of original pages ex-
ceeds the maximum capacity. Remove excessive original pag-
es on the ADF, then load them
again.
The width of the lateral guide is
not adjusted to the size of the
original. Adjust the lateral guide of the
ADF to the size of the original.