Konica Minolta bizhub C20X - Manual (Page 300)

Solving Problems with Printing Quality 286
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.
Colors are
not register-
ing properly;
colors are
mixed or
have
page-to-pag
e variation. Gradations are not
adjusted correctly. Set MACHINE SETTING/CALI-
BRATION in the UTILITY menu to
ON , and then perform the AIDC color
calibration. For details, refer to
“MACHINE SETTING Menu” on page
33.
The front cover is
opened during the
calibration.
One or more of the
toner cartridges may
be defective. Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The media is moist
from humidity. Remove the moist media and replace it
with new, dry media.
Line art does
not print in
color. The line art setting for
2400 x 600 dpi
requires Color Match-
ing to be turned off. In the printer driver, go to Quality tab
and choose Off in the Color Matching.
Lower the resolution to 1200 x 600 or
600 x 600 dpi.
The color
has a poor
reproduction
or has poor
color density. One or more of the
imaging units may be
defective. Remove the imaging units and check
for damage. If it is damaged, replace it.
Symptom Cause Solution