Ip scanner operations, Ip scanner operations -4 – Konica Minolta bizhub 282 User Manual

Page 267

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8

Troubleshooting

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Chapter 8

IP Scanner operations

Error Code

Cause

Remedy

EAXXXX

ImageReceiver was not start-
ed.

Start ImageReceiver.

The IP address of the recipient
is not specified correctly in the
dialog box that appears after
clicking “Receive Settings”,
then “Connection Filter”.

Click “Receive Settings”, then “Con-
nection Filter”, specify the correct IP
address, and then restart ImageRe-
ceiver.

ImageReceiver is not operat-
ing correctly.

Restart the computer.
Re-install IP Scanner.
Check the TCP/IP settings on the com-
puter.

The LAN cable is not connect-
ed.

Check that the LAN cable is correctly
connected.

The network settings on the
computer are not specified
correctly.

Check the TCP/IP settings on the com-
puter.

The network load on the re-
cipient’s computer is too high.

Check that large e-mail messages are
not being received at the recipient’s
computer and that large files are not
being downloaded from the Web.

Too much data is being sent.

If a high scanning resolution has been
specified, reduce the resolution or de-
crease the number of pages scanned
at one time, and then scan the docu-
ment again.

Access is blocked by the set-
ting specified for the compu-
ter’s firewall (Windows
firewall) for the Internet con-
nection.

Change the setting specified for the
computer’s firewall (Windows firewall)
for the Internet connection according
to the instructions from your network
administrator.

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