Technical information, Help and advice – BT Paragon 200 User Manual

Page 23

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RTTE

This product is intended to be connected to
analogue networks in the United Kingdom.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment
Directive 1999/5/EC.

20

Paragon 200 - Edition 4.3 – 26th Sept ’00

Customer Helpline

If you still have problems with your

Paragon 200, call the Paragon Helpline on

0845 330 0076.

Technical information

GENERAL

INFORMA

TION

Incoming message does not record

Check that your machine is set to ANSWER ON
and that the recording capacity is not full.

The caller may be speaking too quietly or has a
bad connection.

Cannot access your machine from another

phone

Make sure the phone you are calling from has a
TouchTone

TM

keypad.

When entering your security PIN, allow enough
time - at least 2 seconds between each digit for
your Paragon 200 to recognise each one.

To reset

If your Paragon 200 will not respond to any
button presses, remove the back-up battery and
turn off the power for 10 seconds. Turning the
power back on will reset your machine to
ANSWER ON mode. However, please note that
during resetting, all messages will be lost.

Help and advice

Emergency calls

The emergency services can be contacted in the
UK by dialling

999

or

112

which is valid in any

country that is a member of the European
community.

No dialling tone

Check that your machine is connected to the
phone socket.

Display does not come on

Check that your machine is correctly connected to
the mains power and that the power is switched
on.

Is the answering machine switched to ANSWER
OFF? Press Answer On/Off.

Check that the mains power cable is plugged in
to the back of the machine.

Outgoing message does not record

Speak clearly – within 20cm of the microphone –
when recording your message.

Outside guarantee

If your Paragon 200 needs repair after the
guarantee period has ended, call the Paragon
Helpline on 0870 444 3219.

If you have to return your Paragon 200

Pack the unit securely, preferably in the original
packaging. All parts must be returned including
the mains power adaptor. We cannot take
responsibility for goods damaged in transit.

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