Problem solving, Introduction – Fast & Fluid SK550 User Manual

Page 17

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Fast & Fluid Management - SK550

Problem solving

Introduction

Before calling your machine supplier or Service Department, please check whether you can solve the problem yourself. If
you cannot, then call the Service Department for advice. Have the model number and serial number at hand (these can be
found on the silver CE sticker at the back of the machine). Use the Problem Solving chart below to judge whether you can
solve a problem yourself or whether you need to call in the Service Department. Use the Error chart for error messages from

the software interface. The tool button

( )

means you cannot solve the problem yourself and the Service Department must

be called.
On no occasion remove side panels yourself, this may only be done by trained service personnel.

Attention! MOVING PARTS CAN CAUSE INJURY. Always turn off power
(e.g. by pressing emergency stop) before accessing moving parts.

Problem Solving

Symptom

Cause

Action

The display is blank, no reaction
from machine after pressing
buttons

No supply voltage present.

Check main power supply

Emergency stop is active

Turn emergency stop clockwise

Main power supply is present
but the machine does not work

Door of the machine is open

Close the door

Emergency stop is active

Turn emergency stop clockwise

Machine is overloaded

Unload (max 40 kg)

Fuse blown

Shut power off and replace fuse

Door switch is defective

Call service

Key panel is defective

Call service

Circuit-board is defective

Call service

Extreme vibration when mixing Machine incorrectly loaded

Place load in can table center

Machine is not level

Level the machine

Adjustable feet set incorrectly

Adjust all feet so they support the
machine properly and lock them into
position.

Suspension struts are defective

Call service

Clamping plate goes down,
then nothing happens

Excenter driver motor is defective or
a wire is broken

Call service

Clamping plate will not go
down

Clamping plate jammed

Use interface user setting U4

Fuse blown

Shut power off and replace fuse

Machine starts shaking before
the container has been
clamped

Too much spindle resistance

Clean the spindles and lubricate

Clamping plate incorrectly set

Call service

Clamping plate goes down and

Container is too low

Use taller container

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