Apple Workgroup Server 8550 - Manual (Page 99)

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If the problem recurs, it may be due to an incompatible program. Make
sure that all programs, desk accessories, and system extensions you’re
using are compatible with the system software.
If none of these procedures solves the problem, consult the service and
support information that came with your server for instructions on how to
contact an Apple-authorized service provider or Apple for assistance.
Typing on the keyboard produces nothing on the screen.
The insertion point hasn’t been set, no text is selected, an application
program is not active, the keyboard is not connected properly, the
keyboard’s signals are not reaching the server, or there is a software error.
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Make sure the program you want to use is the active program.
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Place the pointer in the active window and click to set an insertion point
or drag to select text (if applicable).
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Easy Access may be turned on. (When Easy Access is turned on, the
server beeps every time you press a key.) Open Easy Access from the
control panels listed under the Apple (K) menu and turn it off.
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Turn off the server by using the power button on the front panel of the
server, then check that the keyboard cable is connected properly at both
ends.
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Turn off the server, then connect the keyboard cable to the other ADB
port (marked with the V icon) on the keyboard. (You may have to unplug
the mouse to do this.) If your keyboard cable is connected to your
monitor, connect it to another ADB port on the monitor or directly to the
server’s ADB port (on the back of the server). If typing still doesn’t work,
the problem is most likely in the keyboard itself.
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If you have access to another keyboard, try using it instead. (Turn off the
server before connecting it.)
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Restart the server with a different startup disk (such as the Workgroup
Server Software CD-ROM disc). If this solves the problem, reinstall system
software on your startup disk.
If none of these procedures solves the problem, consult the service and
support information that came with your server for instructions on how to
contact an Apple-authorized service provider or Apple for assistance.
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