Apple AppleCare Protection Plan for Mac - Manual (Page 30)

30 English
In the event you do not receive satisfaction under this contract, you may contact the New
Hampshire insurance department, by mail at State Of New Hampshire Insurance Department,
21 South Fruit Street, Suite 14, Concord NH 03301, or by telephone, via Consumer Assistance, at
800-852-3416.
GREECE
Section 8 – section 8 is replaced by the following:
THE PROTECTION PROVIDED UNDER THE PRESENT AGREEMENT IS IN ADDITION TO ALL THE RIGHTS
AND PROTECTION PROVIDED UNDER THE CIVIL CODE AS TO SELLER’S LIABILITY AGAINST ACTUAL
DEFECTS OR DEFICIENCIES OF THE AGREED PROPERTIES, AND TO THE PROTECTION PROVIDED FOR
CONSUMERS IN ACCORDANCE WITH LAW 2251/1994 re: CONSUMER PROTECTION.
APPLE WILL BE LIABLE TO COMPENSATE YOU AGAINST ANY DIRECT OR INDIRECT DAMAGE
RESULTING FROM INADEQUATE PERFORMANCE OF ITS CONTRACTUAL OBLIGATIONS DUE TO
FRAUD OR NEGLIGENCE.
APPLE WILL ALSO BE LIABLE TO COMPENSATE YOU FOR EACH DAMAGE, INJURY, AND/OR DEATH
CAUSED BY ILLEGAL AND CULPABLE CONDUCT ON ITS PART.
IN PARTICULAR, APPLE STATES THAT IT DOES NOT GUARANTEE IT WILL BE ABLE: (i) TO REPAIR OR
REPLACE COVERED EQUIPMENT WITHOUT RISK OF DAMAGING OR LOSING PROGRAMS OR DATA;
AND (ii) TO MAINTAIN THE DATA’S CONFIDENTIALITY.
Section 9 - If you cancel more than 30 days after your receipt of this Plan, you will receive a pro-
rata refund of the Plan’s original purchase price, less a cancellation fee of €25.00 or 10 per cent of
the pro-rata amount, whichever is less.
Section 11 – The following should be added to Section 11:
xiv. All Plans may not be available in your country.
Section 11 is amended as follows:
v. Upon performing its obligations, Apple may, for the purpose of checking the quality of Apple’s
response only, record part or all of the telephone calls made between you and Apple, after
notifying you thereof and obtaining your consent.
vi. You agree, understand, and expressly consent to the collection, processing, and use of your non-
sensitive personal data by Apple, solely for the purpose of performing the services and providing