Troubleshooting – AirLive WHP-1130 User Manual

Page 60

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Troubleshooting

This section provides you with some troubleshooting info should you encounter
installation or operation problems on Outdoor Bridges. If the problems still cannot
be remedied after going through the Troubleshooting section, check the FAQs on
page 48 of this manual.

If your problems still cannot be remedied after going through the FAQs and this
Troubleshooting section, contact your network equipment supplier for assistance
(see “Technical Support,”).

Symptom Suggested

Solutions

The WLAN Management
System cannot detect an
Outdoor Bridge on the
same network.

1. Make sure the outdoor bridge is powered on and

connected to an Ethernet work.


2. Check the IP addresses assigned to the outdoor

bridge and management terminal PC. They should
be in the same subnet and unique. For example, if
the outdoor bridge’s IP address is 192.168.1.5 with a
mask of 255.255.255.0, then the PC’s IP address
should be 192.168.1.x with a mask of 255.255.255.0.

Transmission
performance is slow or
erratic.

1. Change the direction of the antenna slightly.

2. There may be interference, possibly caused by a

microwave oven, 2.4GHz wireless phone, or metal
objects. Move these interference sources or change
the location of the wireless PC or AP.

3. Change the wireless channel on the outdoor bridge.

4. Check that the outdoor bridge’s antenna,

connectors, and cabling are firmly connected.

Outdoor Bridge/Outdoor Bridge Solution

50

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