CounterPath X-Lite 3.0 User Guide - Manual (Page 24)

CounterPath X-Lite 3.0
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4.4 Availability
Availability refers to a user’s ability to see whether a remote contact is available or not (online, on phone, busy,
etc.). X-Lite displays availability information within in the Calls & Contacts drawer.
Users can publish their availability to contacts who have SIP addresses, and can configure X-Lite to view the
availability of other contacts.
Sharing Availability
Watching Others’ Availability
To enable viewing the availability of a remote party, either add that person to the Contacts list while making
sure to check the Show this contact’s Availability field, or modify existing contact information by checking
the field. For more information, see
page 17 .
As soon as the person is set up in the Contacts list, X-Lite sends them a notification request. The request asks
them to authorize the local user for viewing that person’s online availability. If the person allows this request,
then the icon beside their name in the Contacts list becomes color-coded (see below for details) to help the local
user determine their availability.
Allowing Remote Parties to View A User’s Availability (Publishing Local Availability)
When a remote party authorizes a notification request from a local X-Lite user (see above), the local user’s
name is added to their Contacts list. As soon as a remote party adds an X-Lite user to their list, their SIP client
sends a request back asking that they be able to view the local user’s online availability.
If a user does not yet have a privacy rule set up for the remote party, the request will appear as a
New Contact Request. If the user did set up a privacy rule before the remote party makes a request for viewing
local availability, the local user will never see a prompt for authorization; X-Lite will reply automatically to the
request according to the rule specified for the remote party.
User availability (color-coded)
Availability of remote parties (color-coded)