CounterPath X-Lite 3.0 User Guide - Manual (Page 43)

CounterPath X-Lite 3.0
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X-Lite supports 802.1p QoS packet tagging. If users set up X-Lite for QoS, the client will include the specified
information within packets that it sends to the network provider. Whether the packet is delivered using the
specified service depends on whether or not the user’s broadband router and the network provider between the
local and remote parties support multiple transport services (i.e. whether or not each network provider reads the
QoS information and prioritizes packet delivery based on the requested service).
Options – Advanced – Diagnostics
This screen lets users enable logging to files. Logging consumes computer resources, so users should enable
logging only when a VoIP service provider’s customer support representative instructs them to do so.
To set up logging:
1. Check Enable diagnostic logging within Options
→ Advanced → Diagnostics.
2. Set the logging level.
3. Specify the folder where X-Lite will save logs.
4. Click Apply.
X-Lite will log application activity to .csv files in the specified folder, starting a new set of files each time the
user logs in. In order not to create large files when logging (which may cause computer problems), users must