8 troubleshooting and fault elimination, Troubleshooting and fault elimination, Troubleshooting and fault elimination 8 – Lenze SDSGA User Manual

Page 30: 8troubleshooting and fault elimination

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Troubleshooting and fault elimination

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30

BA 13.0008 − EN 2.1

8

Troubleshooting and fault elimination

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If faults occur during operation, take the following steps:
– Check the possible causes of the faults by means of the following table.
– Please observe the corresponding chapters in the Operating Instructions for the

other components of the drive system.

ƒ

If the fault cannot be eliminated by one of the measures listed in these Operating
Instructions, please contact the Lenze Service.

Fault

Cause

Remedy

Motor does not start

Voltage supply interrupted

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Check error message at drive controller

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Check electrical connection (chapter 5)

Controller inhibited

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Check display at drive controller

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Check controller enable

Resolver cable is interrupted

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Check error message at drive controller

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Check resolver cable

Brake does not release

Check electrical connection
Check air gap (see Brake operating instructions)
Check continuity of magnetic coil

Drive is blocked

Check components for easy movement, remove foreign bodies if
necessary

Motor stops suddenly and
does not start again

Temperature monitoring is
activated

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Let motor cool down
– Reduce the load by prolonging the acceleration times

Overload monitoring of the
inverter is activated

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Check controller settings

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Reduce the load by prolonging the acceleration times

Wrong direction of rotation
of the motor, correct display
at controller

Reversed motor cable and
resolver cable

Exchange 2 phases of the motor cable
and
the +COS/−COS connections of the resolver

Motor rotates slowly in a
direction which cannot be
influenced via the controller

Polarity reversal of motor or
resolver cable

Exchange 2 phases of the motor cable
or
the +COS/−COS connections of the resolver

Motor does not rotate,
gearbox output is not
running

Defective wheel−hub
connection

Check the connection, replace the key, if necessary, repair by the
manufacturer

Toothing worn out

Repair by the manufacturer

Uneven running

Insufficient shielding of
motor or resolver cable

Check shielding and grounding (chapter 5)

Drive controller gain too
large

Adjust the gains of the controllers (see Drive controller operating
instructions)

Vibrations

Insufficiently balanced
coupling elements or
machine

Rebalance

Poor alignment of the drive
train

Realign the machine set, if necessary, check the base

Loose fixing screws

Check and tighten screw connections

Running noises

Foreign bodies inside the
motor

Repair by manufacturer, if necessary

Bearing damage

Repair by manufacturer, if necessary

Surface
temperature > 140 °C

Overload of drive

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Check load and, if necessary, reduce load by prolonging the
acceleration times

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Check the winding temperature (chapter 7.1)

Heat removal restricted due
to deposit build−up

Clean surface and cooling ribs of the drives

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