Care and use manual – Waters AccellPlus QMA and CM Bulk Media User Manual
Page 4

[ Care and Use ManUal ]
Waters AccellPlus QMA and CM Bulk Media
4
f. Trouble Shooting
Problem
Cause
Remedy
Poor Resolution
Sample overload
Reduce sample amount (see Bulk Media Packing).
Flow rate too high
Reduce flow rate.
Media fouling
Reverse flow direction. Flush with suitable cleaning agent (see Chemical Compatibility).
Column voiding
Check efficiency, and if low, repack or fill column void.
Low Flow Rate
Media fouling
Reverse flow direction. Flush with suitable cleaning agent (see Chemical Compatibility).
Frits plugged
Reverse flow. Replace connector frits.
Low Capacity
Salt concentration too high
Reduce salt concentration.
pH too high (QMA)
Lower pH if protein stability is not affected.
pH too low (CM)
Raise pH if protein stability is not affected.
Inappropriate buffer salt
Change buffer salt.